At Idea Publicity, we are committed to ensuring your satisfaction with our products/services.
Please carefully read our refund policy to understand the conditions under which refunds may be issued.
Refunds may be considered under the following circumstances:
To initiate a refund request, please contact our customer support team at +91 8976535363. Include relevant details such as your order number, the reason for the refund, and any supporting documentation.
Once your request is received, our team will review it for eligibility. If approved, the refund will be processed through the original payment method. Please note that it may take 5-7 business days for the refund to reflect in your account.
Frequently Asked Questions
first, you have to decide the day-night visibility & durability of Sign Board. Take picture or photo as you want to plan your signage and share with us. As experts in signs and graphics, Ideal Signs can help advice and specify the best solution to your needs.
The lifespan of a sign is determined by a number of factors, these are the location, quality of the materials used and maintenance schedule for the sign after installation. Generally, you should expect a sign to last around 10 years with regular maintenance, however, many companies will replace their signage every five years to keep the image looking clean and up to date.
Our manufacturing time, under normal circumstances, is 3-7 working days, however, during busy periods, this may extend to 10 – 15 working days. For particularly large projects or urgent projects, a mutually agreed time frame can be organized. All timeline estimations are from receipt of an agreed deposit or purchase order.
Our signages are completed to the highest possible standard and are currently supplied with a 5-year guarantee from the date of the completion of the installation as we suggest the specifications to reach the guarantee.
We have the ability to use many different types of materials, from extruded plastics, cast acrylics, glass, wood, copolymers, copper, brass, aluminum, steel, and composite materials. Materials are available in various different colors’ and finishes
Depending on the materials, signs may need to be cleaned over time, especially outdoor signage. Our consultants can make specific recommendations for maintenance based on your sign. It’s important to avoid damage from harsh cleaners. Use only a soap and water mixture and avoid any cleaning product that contains ammonia.
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Head Ofiice Mumbai:
7,8,9, Shivalaya Complex, Sector 1, Sanpada, Near to Vashi Station, Navi Mumbai, Mumbai, Maharashtra, India 400705.
sales@idealsigns.in